SMS Communication Policy

1. Consent and Communication

By providing your phone number and consenting to receive SMS communications, you agree to the following terms and conditions set by SIMA FREIGHTS LLC.

"By checking the consent box, you agree to receive text messages about updates from SIMA FREIGHTS LLC. Message frequency may vary. Standard message and data rates may apply."

2. Types of SMS Communications

  • Customers and Guests: Updates regarding orders, delivery status, and other relevant service information.
  • Job Applicants: Application status updates, onboarding information, and employment-related communications.

3. Privacy and Data Protection

SIMA FREIGHTS LLC is committed to protecting your privacy. We guarantee:

  • SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
  • Your personal information is securely stored and protected.
  • We comply with all relevant data protection regulations.

4. Opt-Out and Communication Management

Opt-Out Instructions:

"Reply STOP to opt out of messages from SIMA FREIGHTS LLC. You will receive no further SMS communication."

You can opt out of SMS communications at any time by:

  • Texting STOP to our designated number.
  • Contacting our customer support.
  • Updating your communication preferences on our website.

5. SMS Terms & Conditions

The following terms and conditions apply to all SMS communications from SIMA FREIGHTS LLC:

5.1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

5.2. Types of SMS Communications

If you have consented to receive text messages from SIMA FREIGHTS LLC, you may receive messages related to the following:

  • Order status updates
  • Delivery notifications
  • Application status updates
  • Employment-related communications

Example: "Hello, this is a friendly reminder of your upcoming delivery from SIMA FREIGHTS LLC on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from SIMA FREIGHTS LLC at any time."

5.3. Message Frequency

Message frequency may vary. You may receive up to 3 SMS messages per week regarding your orders, deliveries, or account status.

5.4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5.5. Opt-In Method

You may opt-in to receive SMS messages from SIMA FREIGHTS LLC in the following ways:

  • By texting SIMA Freights LLC at 513-757-1045, you will be agreeing to receive Order status updates, Delivery notifications, Application status updates, Employment-related communications messages from SIMA Freights LLC

5.6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

5.7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by contacting our customer support.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

5.8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

6. Contact Information

For any questions about this SMS policy, please contact:

SIMA FREIGHTS LLC
Phone: +1 (513) 757-1045
Email: recruiting@simafreights.com
Address: Loveland, OH 45140

Last Updated: March 2025